Shipping policy

We typically ship in 1-3 business days unless we are out of town, which I will reach out and let you know. Pre-Orders will ship on the date listed online.

✨ Return Policy – A Gentle Spell of Assurance

We want every treasure from The Fiber Faerie to bring you joy and creative spark. But if something isn’t quite right in your magical mail, worry not—we offer a 30-day money-back guarantee.

If you'd like to return your item, simply send it back within 30 days of receiving it, and we’ll happily refund your purchase.

🌿 Kindly note: While we’ll gladly return the gold (your purchase price), the return journey through the forest (aka return shipping) is the customer’s responsibility.

All items must be returned in their original, unspoiled condition—untouched by dye, wheel, or wand.

Should you need help or guidance from our enchanted customer care, don’t hesitate to reach out. We’re always here to make your path smooth and sparkly.

With Wool & Wonder,
🧚 The Fiber Faerie Team